Privacy Policy
🔒 PRIVACY POLICY
Last updated: [Insert date]
At Lilac Love, we're committed to protecting your privacy and handling your personal information safely and responsibly. This policy explains what we collect, how we use it, and the rights you have.
📋 1. Information We Collect
We collect two types of information:
▸ Personal Information
Your name, email address, shipping address, billing address, and payment details when you place an order.
▸ Non-Personal Information
Information about your browser, device, and browsing actions — including IP address, browser type, and usage data.
🎯 2. How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Send order confirmations and shipping updates
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Provide customer support
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Send promotional materials and marketing, where consent is provided
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Improve and personalise your shopping experience
🤝 3. Sharing Your Information
We may share your personal information with:
Service Providers — Third parties who help us operate, such as payment processors, shipping partners, and marketing agencies.
Legal Requirements — If required by law, to comply with legal obligations or protect our rights.
Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred.
🍪 4. Cookies & Tracking
We use cookies and similar technologies to enhance your experience on our site. These help us:
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Analyse site traffic
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Personalise content
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Understand user behaviour
You can disable cookies in your browser settings at any time.
✅ 5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Correct your personal information
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Delete your data under certain circumstances
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Opt out of marketing communications
To exercise any of these rights, email us at support@lilaclove.in.
🛡️ 6. Security
We use appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, and destruction.
🔄 7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
✉️ Questions?
If you have any questions about this Privacy Policy, we're here to help.
📧 support@lilaclove.in
