🔄 CANCELLATION POLICY

At Lilac Love, we want your shopping experience to be seamless. But we get it — sometimes plans change. Here's everything you need to know about cancelling an order.

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⏱️ Cancellation Window

You can cancel your order within 12 hours of purchase.

To cancel, contact us via email or customer support within this window and share your order details.

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📦 After Dispatch

Once your order has been dispatched, cancellations are no longer possible.

If you'd still like to return your order, please refer to our [Returns Policy →].

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💸 Refund Process

If your cancellation is approved, your refund will be processed to your original payment method within 5–8 business days.

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✉️ Need Help?

We're here for you.

📧 support@lilaclove.in